Hell of a Guy

Relocating My Office…

07/28/2009

Inasmuch as I am on a countdown to retirement (fellow Virco workers don’t get excited, I still have a year plus) I have decided to move my office from Beautiful Downtown Berkeley Springs, West Virginia, population 711 to The Farm, population 2.  The Farm is located just about seven miles from where my office is now.  The move is not entirely selfish, though it is my idea, but it will save my company about $5000 to $7000 over the time I have left until they fire me or I retire, and it will allow me a little latitude with my work hours.  It won’t take a lot of work get this accomplished, after all, I only have to move my office stuff and get the phone lines transferred from here to there.

Bingo!  “Houston, we’ve got a problem.”

This is a good idea gone haywire.  I called Verizon on a Monday to inquire about moving my phone lines, thinking this will be the easy part.  I was told the charge was $120.00 for the service call plus an hourly rate of something exorbitantly absurd.  My question was, what if it cannot be done, will I still be charged a service call fee?  The reply was - if the work couldn’t be completed, there would be no charges to me.  This past Thursday a Verizon technician came to The Farm but couldn’t move my phone lines until a new cable is run from the hard-surfaced road to my house (about a half mile).  The line running to the house supports just one phone line, and I need the one we have plus three.  So, the install had to be rescheduled, no problem, I am not in any real hurry, but, alas, there is a problem.  Verizon’s records show the transfer was completed so the lines into my office in town were turned off and will not be reactivated until they are hooked up in my home on August 4th.  The phone company works about as well as the post office.  Two of my office lines that are supposedly shut off are still very much turned on, the third – my fax and DSL line is not, making it nearly impossible to get any work done. This is a problem.  I need my DSL and am begging Verizon to turn it on.  Apparently I am asking for a miracle, Verizon is not all that flexible.  So far I have spoken to at least ten different people with Verizon, most of whom only know how to tell me “this is not the office you need to speak to.”  I don’t know what they call it in your neck of the woods, but here in West Virginia we call that passing the buck. 

And that is all I have to say about that…

 
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